Quality of Patient Care

The quality of patient care star rating is a summary measure of agency performance based on how well a home health agency performs on 8 of the individual quality measures reported on Home Health Compare. These 8 measures include:

Process of care measures – how often the agency:

• Initiated patient care in a timely manner
• Provided patient/caregiver drug education on all medications

Outcome of care measures – how often the patient:

• Got better at walking or moving around
• Got better at getting in and out of bed
• Got better at bathing themselves
• Was able to engage in activity with less pain
• Experienced less shortness of breath
• Required acute care hospitalization

These measures were selected to give a general overview of agency performance on measures that apply to the most people.

• A 4- or 5-star rating means that the agency performed better than other agencies on the 9 measured care practices and outcomes.
• A 1- or 2-star rating means that the agency’s average performance on the 9 measured care practices and outcomes was below the averages of other agencies.
• Across the country, most agencies fall "in the middle" with 3 or 3½ stars.

While the quality of patient care star rating provides a summary of agency performance, you may prefer to compare agencies on the individual measures that are related to the types of services you’ll need, based on your own condition.

Quality of Patient Care Star Ratings

The quality of patient care star ratings are calculated by combining data for a number of individual quality measures, so they're based on data from a combination of the data collection time periods.

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2016 through June 30, 2017}

^{Current data collection period: July 1, 2014 through June 30, 2017}

^{Current data collection period: July 1, 2014 through June 30, 2017}