Quality of Patient Care
Quality of Patient Care Star Ratings
The quality of patient care star rating is a summary measure of agency performance based on how well a home health agency performs on 8 of the individual quality measures reported on Home Health Compare. These 8 measures include:
Process of care measures – how often the agency:
- Initiated patient care in a timely manner
Outcome of care measures – how often the patient:
- Got better at taking their drugs correctly by mouth
- Got better at walking or moving around
- Got better at getting in and out of bed
- Got better at bathing themselves
- Was able to engage in activity with less pain
- Experienced less shortness of breath
- Required acute care hospitalization
These measures were selected to give a general overview of agency performance on measures that apply to the most people.
- A 4- or 5-star rating means that the agency performed better than other agencies on the 9 measured care practices and outcomes.
- A 1- or 2-star rating means that the agency’s average performance on the 9 measured care practices and outcomes was below the averages of other agencies.
- Across the country, most agencies fall "in the middle" with 3 or 3½ stars.
While the quality of patient care star rating provides a summary of agency performance, you may prefer to compare agencies on the individual measures that are related to the types of services you’ll need, based on your own condition.
Quality of Patient Care Star Ratings
| Jefferson Health Home Care and Hospice |
4 out of 5 stars |
| Pennsylvania Average |
3.5 out of 5 stars |
| National Average |
3.5 out of 5 stars |
The quality of patient care star ratings are calculated by combining data for a number of individual quality measures, so they're based on data from a combination of the data collection time periods.
Quality Measures
Managing Daily Activities
How often patients got better at walking or moving around
| Jefferson Health Home Care and Hospice |
79.2% |
| Pennsylvania Average |
77.8% |
| National Average |
77.7% |
Current data collection period: 1/1/2018 through 12/31/2018
How often patients got better at getting in and out of bed
| Jefferson Health Home Care and Hospice |
81.2% |
| Pennsylvania Average |
78.1% |
| National Average |
77.5% |
Current data collection period: 1/1/2018 through 12/31/2018
How often patients got better at bathing
| Jefferson Health Home Care and Hospice |
81.0% |
| Pennsylvania Average |
78.2% |
| National Average |
79.7% |
Current data collection period: 1/1/2018 through 12/31/2018
Managing Pain and Treating Symptoms
How often patients had less pain when moving around
| Jefferson Health Home Care and Hospice |
85.1% |
| Pennsylvania Average |
79.3% |
| National Average |
80.6% |
Current data collection period: 1/1/2018 through 12/31/2018
How often patients’ breathing improved
| Jefferson Health Home Care and Hospice |
84.1% |
| Pennsylvania Average |
80.4% |
| National Average |
79.8% |
Current data collection period: 1/1/2018 through 12/31/2018
How often patients’ wounds improved or healed after an operation
| Jefferson Health Home Care and Hospice |
90.8% |
| Pennsylvania Average |
91.3% |
| National Average |
91.5% |
Current data collection period: 1/1/2018 through 12/31/2018
How often patients developed new or worsened pressure ulcers
| Jefferson Health Home Care and Hospice |
0.3% |
| Pennsylvania Average |
0.4% |
| National Average |
0.4% |
Current data collection period: 1/1/2018 through 12/31/2018
Preventing Harm
How often the home health team began their patients’ care in a timely manner
| Jefferson Health Home Care and Hospice |
94.4% |
| Pennsylvania Average |
94.9% |
| National Average |
95.1% |
Current data collection period: 1/1/2018 through 12/31/2018
How often the home health team taught patients (or their
family caregivers) about their drugs
| Jefferson Health Home Care and Hospice |
98.9% |
| Pennsylvania Average |
98.1% |
| National Average |
98.5% |
Current data collection period: 1/1/2018 through 12/31/2018
How often patients got better at taking their drugs
correctly by mouth
| Jefferson Health Home Care and Hospice |
68.6% |
| Pennsylvania Average |
69.1% |
| National Average |
69.4% |
Current data collection period: 1/1/2018 through 12/31/2018
How often the home health team checked patients’
risk of falling
| Jefferson Health Home Care and Hospice |
99.5% |
| Pennsylvania Average |
99.6% |
| National Average |
99.6% |
Current data collection period: 1/1/2018 through 12/31/2018
How often the home health team checked patients
for depression
| Jefferson Health Home Care and Hospice |
98.5% |
| Pennsylvania Average |
97.4% |
| National Average |
97.5% |
Current data collection period: 1/1/2018 through 12/31/2018
How often the home health team made sure that their patients have received a flu shot for the current flu season
| Jefferson Health Home Care and Hospice |
83.3% |
| Pennsylvania Average |
80.0% |
| National Average |
78.6% |
Current data collection period: 1/1/2018 through 12/31/2018
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
| Jefferson Health Home Care and Hospice |
89.8% |
| Pennsylvania Average |
84.4% |
| National Average |
81.8% |
Current data collection period: 1/1/2018 through 12/31/2018
For patients with diabetes, how often the home health team got doctor’s orders, gave foot care, and taught patients about foot care
| Jefferson Health Home Care and Hospice |
96.6% |
| Pennsylvania Average |
98.0% |
| National Average |
97.9% |
Current data collection period: 1/1/2018 through 12/31/2018
How often physician-recommended actions to address medication issues were completed timely
| Jefferson Health Home Care and Hospice |
97.1% |
| Pennsylvania Average |
94.9% |
| National Average |
93.2% |
Current data collection period: 1/1/2018 through 12/31/2018
Preventing Unplanned Hospital Care
How often home health patients had to be admitted to the hospital
| Jefferson Health Home Care and Hospice |
15.4% |
| Pennsylvania Average |
16.7% |
| National Average |
15.6% |
Current data collection period: 1/1/2018 through 12/31/2018
How often patients receiving home health care needed any urgent, unplanned care in the hospital emergency room – without being admitted to the hospital
| Jefferson Health Home Care and Hospice |
8.8% |
| Pennsylvania Average |
12.2% |
| National Average |
12.8% |
Current data collection period: 1/1/2018 through 12/31/2018
How often patients remained in the community after discharge from home health
| Jefferson Health Home Care and Hospice |
Better Than National Rate |
Current data collection period: 1/1/2017 through 12/31/2018
Rate of potentially preventable hospital readmissions 30 days after discharge from home health
| Jefferson Health Home Care and Hospice |
Same As National Rate |
How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital
| Jefferson Health Home Care and Hospice |
Worse Than Expected |
Current data collection period: 1/1/2016 through 12/31/2018
How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital
| Jefferson Health Home Care and Hospice |
Worse Than Expected |
Current data collection period: 1/1/2016 through 12/31/2018
Data Sources: The home health quality measures are based on data collected on adult non-maternity home care patients getting skilled services whose care is covered by Medicare (both fee for service and managed care) or Medicaid and provided by a Medicare-approved home health agency. The information on process and improvement outcome measures posted on Home Health Compare comes from the Outcome and Assessment Information Set (OASIS) quality data submitted by home health agencies to state repositories and stored in the Quality Improvement Evaluation System (QIES) database. The information on utilization measures posted on Home Health Compare comes from Medicare claims.