Patient Survey Results
These survey results tell you what patients said about their recent home health care experiences. You can compare home health agencies because everyone answered the same survey questions.
These results are from patients who got home health services between April 1, 2018 and March 31, 2019.
Number of completed Surveys: 657
Survey response rate: 27%
HHCAHPS (Home Health Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their recent experiences with a home health agency.
Patient survey summary star rating
Star ratings are only displayed for home health agencies that submit at least 40 completed home health patient surveys in the reporting period.
| Jefferson Health Home Care and Hospice |
5 out of 5 stars |
How often the home health team gave care in a professional way
| Jefferson Health Home Care and Hospice |
90% |
| Pennsylvania Average |
89% |
| National Average |
88% |
How well did the home health team communicate with patients
| Jefferson Health Home Care and Hospice |
88% |
| Pennsylvania Average |
87% |
| National Average |
85% |
Did the home health team discuss medicines, pain, and home safety with patients
| Jefferson Health Home Care and Hospice |
87% |
| Pennsylvania Average |
84% |
| National Average |
83% |
How do patients rate the overall care from the home health agency
| Jefferson Health Home Care and Hospice |
88% |
| Pennsylvania Average |
86% |
| National Average |
84% |
Would patients recommend the home health agency to friends and family
| Jefferson Health Home Care and Hospice |
83% |
| Pennsylvania Average |
79% |
| National Average |
78% |