Payment Information
IMPORTANT INFORMATION: Retroactive to March 18, 2020, and consistent with the Families First Coronavirus Response Act and the Coronavirus Aid, Relief, and Economic Security Act, health plans are to provide coverage, without member cost-sharing requirements, for any COVID-19 diagnostic testing and certain directly related items and services. Please note that federal guidance about these new laws was issued mid-April, so if you believe your COVID-19-related claim was incorrectly processed, please contact your plan’s Member Services to have your claim reprocessed. The test price is $128.
The Business Services Department processes patient accounts.
Business Services Mission Statement
The mission of Jefferson Health – Abington's Business Service Department is to effectively, efficiently and equitably bill the charges agreed upon by this institution to patients and/or third party payors and to collect these remittances in a timely and accurate fashion, consistent with our obligation to both maintain a positive cash flow for the organization and to adhere to the highest ethical standards. Patients of Jefferson Health will be treated with fairness, professionalism and compassion, regardless of ability to pay.
Contact us for more information
You can reach the Patient Service Center of Jefferson Health – Abington Monday through Friday from 8 a.m. to 5 p.m.
For services render on or after 2/27/21, please call:
Last name begins with letters A through L: 215-971-8370
Last name begins with letters M through Z: 1-800-796-9302
For services rendered prior to 2/27/21, please call 215-481-5777
To reach us by e-mail: customer.service@jefferson.edu
To mail your payment to us or send correspondence:
For Abington:
ABINGTON MEMORIAL HOSPITAL - PATIENT PAY
PO BOX 826580
PHILADELPHIA PA 19182-6580
For Lansdale:
LANSDALE HOSPITAL - PATIENT PAY
PO BOX 826569
PHILADELPHIA PA 19182-6569
If you have any questions, please feel free to contact us.
Please Note: Your bill from Jefferson Health will not include professional fees for your primary physician, surgeon and/or other hospital-based physicians; you will receive separate bills from those physicians. You must pay each of these bills directly to the physician or agency indicated on the bill. Please call the number listed on each bill if you have questions or need further information
Abington Physician Practice Patient Billing
For questions regarding a bill from your Abington physician practice, call the phone number listed on your statement.