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Jefferson Health – Abington Patient Centered Care Visitation

Effective August 23, 2021

During normal times, Jefferson Health openly welcomes families and guests who want to connect with and comfort patients receiving care. We understand how important this is to you and to them as they heal and feel supported during their recovery. The pandemic has presented all of us with some new challenges, and while we are fully committed to providing patient and family-centered care, we must also ensure the safety of everyone entering our facilities.

It is important to be aware that visitor guidelines change continuously based on state, county and local hospital guidance and recommendations. We will be reviewing guidelines at regular intervals and will update this policy accordingly.

Visitor Entrances

Jefferson Abington Hospital entrances are restricted to the Lenfest, Widener and Buerger building lobbies and the Emergency Trauma Center. The Lenfest and Widener building entrances are open seven days a week. The Buerger building entrance is open Monday to Friday and closed on the weekends. The Lenfest Bridge from the Zipley Garage and the York Road Link from the Levy Medical Plaza are closed to visitor traffic.

Jefferson Lansdale Hospital’s access is restricted to the main entrance and the Emergency Department. The Founders entrance has been closed.

Screening of visitors will take place at each point of entry and those with upper respiratory or flu-like symptoms will not be permitted.

Visitors who present at our entrances will be provided with passes if they meet exception criteria and pass screening.

Visitors are asked to please have a valid photo ID ready to present upon entry.

Visitor Guidelines

It is important to be aware that visitor guidelines change continuously based on state and county guidance. You can find important state and county information and updates at PA.gov.

  • Visiting hours will start at 11 a.m. and end at 7 p.m. daily.
  • 1 visitor at a time per patient (See exceptions and detail below).
  • No one under 18 years of age. (Exceptions may apply, such as for end-of-life or other critical times, and will be reviewed by the care team.)
  • If you are a family member, visitor or support person, you should wear your own face covering at all times in our facilities (it may be removed while eating in the cafeteria). This protects you, our patients and our staff. Face coverings can be made from a variety of materials, including cloth. Please ensure when wearing your mask that it covers both your mouth and nose.
  • If you do not have a face covering, a face mask will be offered to you. If you are unable to wear a mask for protection, you should not visit our facilities.** Your safety and the safety of others is really important.
  • Those who have received the COVID-19 vaccine are not exempt from wearing a mask.
  • Please remain in patient's room during your visit. For your safety, do not travel with the patient to tests and procedures.
  • Please no outside food or drink.
  • No eating or drinking in patient rooms, waiting rooms or visitor lounges.
  • When you are in our facilities, we ask that you please wash your hands or use hand sanitizer often, and limit touching surfaces in patient care areas.
  • Kindly use hand sanitizer upon entering and exiting the patient's room.
  • We are limiting the number of entrances to our facilities so that you can be properly screened for coronavirus symptoms. If you have symptoms, we will ask you to delay your visit.
  • If you are COVID positive or are being tested for COVID, we will ask you to delay your visit until you have met clearance protocols as per the CDC.
  • Please maintain social distancing in the hallways and around staff and visitors.

** If you are unable to visit a patient in person, our staff can help set up a video visit with the patient through the use of technology.

Inpatient Guidelines – Visiting non-COVID-19 patients

We welcome one visitor at a time with some exceptions listed below.

Exceptions include:

  • ED/clinics/surgeries/procedures: One support person will be permitted. In very busy times, it may be necessary to severely limit visitors.
  • Labor & Delivery/Postpartum Units: One support person at a time for duration of birth patent’s stay.
  • Special Care Nursery (NICU): Two parents/guardians are permitted per patient every 24 hours. Visiting hours will be limited to 8 a.m. to 6 p.m. and 8 p.m. to 6 a.m. If any parent/guardian fails a COVID-19 screening, they will be asked not to visit.
  • Pediatrics: Two parents/guardians are permitted per patient. If any parent/guardian fails a COVID-19 screening, they will be asked not to visit.
  • Patients with physical, intellectual, developmental disabilities and/or cognitive impairments: Two support persons every 24 hours.
  • End-of-life: Up to two visitors may visit at the same time, but visitors may switch throughout the days. Exceptions will be determined by the care team after discussions with the immediate family.
  • Inpatient Psychiatric Unit/Behavioral Health: Two visitors are permitted per patient and visiting hours will be limited to 11:30 a.m. to 12:30 p.m. and 6 p.m. to 7 p.m.

Inpatient Guidelines – Visiting COVID-19 patients (or patients with COVID-19 symptoms)

  • To protect you and our patients, visitors are not allowed. However, our care teams will always compassionately consider the circumstances of each patient and are encouraged to adjust these guidelines – particularly for end-of-life situations.

Outpatient Guidelines

  • As mentioned above, you must wear the hospital approved face covering at all times that covers your nose and mouth.
  • Clinics/ambulatory practices: One support person will be permitted.
  • Minors: A child under the age of 18 is allowed to accompany a parent or caregiver during their medical appointment or PAT visit. Minors MUST wear a mask at all times and must social distance appropriately.
  • Emergency Department: Two support persons are permitted per patient. Patients who are admitted through the Emergency Department after 7 p.m. are able to have one visitor accompany them to the unit for one hour to help the patient get settled and so the loved one can share important health information with the inpatient care team, if necessary.
  • Surgeries/procedures/tests: Two support persons are permitted per patient.

Patients who leave the hospital:

  • A patient who has COVID-19 or symptoms of COVID-19, will be brought to the vehicle of the person picking up the patient. This protects you, the visitor/support person, from possible virus exposure.
  • A patient who does not have COVID-19 may have one visitor/support person who can be with the patient as he or she leaves the unit and is brought to the vehicle. If there is a second visitor, that individual should stay in the vehicle.

Thank you for your understanding. Our goal is to protect you, your loved ones and our staff. Patient and public safety are always our top priorities.

Thank you for choosing Jefferson Health for your care and the care of your loved ones.