2013 Top Performer on Key Quality Measures®
Abington Memorial Hospital was recognized as a 2013 Top Performer on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in the United States. The hospital was recognized as part of The Joint Commission’s 2014 annual report “America’s Hospitals: Improving Quality and Safety,” for attaining and sustaining excellence in accountability measure performance for heart attack, heart failure, pneumonia and surgical care. Abington Memorial Hospital is one of 1,224 hospitals in the United States to achieve the 2013 Top Performer distinction.
To be a 2013 Top Performer, hospitals had to meet three performance criteria based on 2013 accountability measure data, including:
- Achieving cumulative performance of 95 percent or above across all reported accountability measures;
- Achieving performance of 95 percent or above on each and every reported accountability measure where there were at least 30 denominator cases; and
- Having at least one core measure set that had a composite rate of 95 percent or above, and (within that measure set) all applicable individual accountability measures had a performance rate of 95 percent or above.
2010 Keystone Excellence Award
Keystone Alliance for Performance Excellence (KAPE) honored Abington Memorial Hospital with the 2010 KAPE Excellence Award, the first time in the history of KAPE that an applicant has earned its Level Three top-tier award level.
The 2010 KAPE Award process included applicant organizations from across Pennsylvania. All applicants were rigorously evaluated by an independent board of examiners in seven areas: leadership; strategic planning; customer focus; measurement, analysis and knowledge management; workforce focus; process management; and results.
“As the first Excellence Award recipient in KAPE’s history, Abington has raised the bar for organizational excellence, inspiring other Pennsylvania organizations to be more accessible, more efficient, more customer-focused, and more innovative,” said Bob Bitner, KAPE executive director.
2009 DVHC Gift of Life Award
AMH was awarded the 2009 Delaware Valley Healthcare Council Gift of Life Award for the fourth consecutive year. AMH has granted more and more people a second chance at living as a result of Abington's partnership with the Gift of Life Donor Program (GLDP), as well as the decision of donors and their families.
Due to dedication by AMH staff members, organ donation facilitated by the hospital has increased by 17 percent - from 56 percent to 73 percent - within the last year.
"The opportunity to successfully support the patient and family through a devastating crisis depends on details of care delivery, compassionate understanding, and the ability to help the family see beyond the crisis to the opportunity of giving life to another," said Terry Reilly, R.N., nurse director, Critical Care Services.
The commitment from AMH and the GLDP reflects the impact made on each recipient's life. Reilly emphasizes that AMH has gone above and beyond to achieve the utmost success in improving the quality of life for every individual. The hospital and GLDP work together to give one individual a kidney, a liver, a lung or a heart and a chance to live a happy and extensive life.
2008 NLNAC Continuing Accreditation
AMH's Dixon School of Nursing was granted continuing accreditation by the National League for Nursing Accrediting Commission (NLNAC). The Dixon School was measured against the highest national standards of quality in nursing education. Only 56 nursing diploma programs in the nation have earned this designation. The accreditation is effective until 2015.
NLNAC is the national accrediting body for nursing education programs. Accreditation is a voluntary process by which non-governmental associations recognize nursing educational institutions or programs that have been found to meet or exceed standards and criteria for educational quality.
2004 Cheers Award
AMH received a 2004 Cheers Award from the Institute for Safe Medication Practices (ISMP) for its work on an outpatient, web-based monitoring program for patients using Warfarin, commonly known as Coumadin®.
The Cheers Awards honor individuals, organizations, and companies that have set a superlative standard of excellence for others to follow in the prevention of medication errors and adverse drug events. The award is hosted by the ISMP, a nonprofit organization that works closely with healthcare practitioners and institutions, regulatory agencies, consumers, and professional organizations to provide education about medication errors and their prevention.
2004 Innovator Award
AMH was awarded the 2004 Innovator Award for work on an outpatient, web-based monitoring program for patients using Coumadin®. This news was published in the July 2004 edition of Hospitals and Health Networks magazine, which partnered with IDX Systems Corp. and the College of Healthcare Information Management Executives in this joint project.
The Virtual Anticoagulation Clinic or webINR was created to improve and measure patient safety and efficacy of warfarin therapy. The web-based program is designed to track patients' warfarin doses and INR blood test results in physicians' offices, standardize warfarin education for clinicians and educate patients. Implementation of the web-based, computerized record results in significant risk reduction by identifying patients who are tardy in getting their blood work drawn. A web-based resource center is also available for clinicians and patients.
AMH was one of three hospitals chosen nationally out of 46 Innovator Award applications. Hospitals were required to submit descriptions of innovative projects that are then evaluated by an expert panel. The ten-judge panel evaluated the following criteria: universality and achievement of stated business objective; creativity and uniqueness of concept; impact on the organization; scope of solution; stage of implementation; and technical creativity.
2003 Quest for Quality Prize
AMH was named the 2003 winner of The American Hospital Association's Quest for Quality Prize, which honors leadership and innovation in patient care quality, safety and commitment. Nearly 5,000 hospitals nationwide were eligible to apply for this award, and AMH won the nation's top prize.
This prestigious award was established by The American Hospital Association to recognize hospitals for their commitment to creating a culture of safety and emphasizing care quality.
Impressing the judges were the hospital's universal computerized physician order entry system which virtually eliminates mistakes when handwriting is misread, and technological advances in cross-checking for drug interactions – two significant investments Abington has made toward patient safety. Less than five percent of hospitals nationwide have universal computerized physician order entry. As part of its safety initiative, the hospital also provides ongoing staff training, a quarterly patient safety newsletter, a patient safety suggestion system and an around-the-clock reporting hotline.
2003 John M. Eisenberg Award
AMH was awarded the John M. Eisenberg Patient Safety Award for system innovation by the National Quality Forum (NQF) and the Joint Commission on Accreditation of Healthcare Organizations, in 2003. The hospital earned the award for its work on an outpatient, web-based monitoring program for patients using Coumadin®.
Coumadin® is an important drug categorized as an anticoagulant, because it is used to prevent blood clots from forming in the blood. However, Coumadin® is a difficult drug to manage, with a narrow safety margin. The risk with too much is major bleeding; the problem with too little is failure to protect the patient from blood clots. Because of the potential patient safety issues surrounding this commonly used drug, the medical, pharmacy, nursing and performance assessment departments at AMH, with support from Physician Network leadership, developed and implemented a web-based program for outpatients that helps primary care physicians keep closer track of patients taking Coumadin®, called webINR.
Since the JCAHO announced that Abington Memorial Hospital received the John M. Eisenberg 2003 Patient Safety Award, there has been international interest from healthcare providers wanting to learn more about the virtual anticoagulation clinic and how they can adapt it at their institutions. Partners Health System in Boston has begun using the webINR in its large managed care program.