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Abington Memorial Hospital Community Benefit Report

FY2012 Community Benefit Report

To our community members:

I am pleased to present the FY2012 Community Benefit Report for Abington Memorial Hospital. We are proud of the many services and outreach programs we provide and welcome the opportunity to partner with other organizations who share our goal of improving the health of the communities we serve.

This past year we reached out directly to our patients, community members, and other providers to determine the health needs of the people in our service areas. The result is a comprehensive Community Health Needs Assessment which will serve as a guide in our outreach planning moving forward. While we were pleased to learn through the study that the health indicators of our communities are, for the most part, better than county, state and national averages, there is still work to be done. The Hospital proactively responded to the Needs Assessment by forming Action Teams to develop three year plans to better address the areas of identified need. These Action Plans were approved by AMH’s Board of Trustees and are now being implemented. We will keep you informed as our work continues on addressing the identified needs.

We continue to pursue our vision of being the most trusted healthcare partner, consistently exceeding expectations for care, comfort and communication. We invite your questions and comments regarding our commitment and dedication to our patients and their families and the staff who serve them.

Sincerely,

Larry M. Merlis,
President and CEO
Abington Health
Abington Memorial Hospital


About Abington Memorial Hospital

Abington Memorial Hospital's Lenfest Pavilion

Abington Memorial Hospital (AMH) is the flagship hospital of the Abington Health system. Founded in 1914, the Hospital will be celebrating its 100th year of serving the community in 2014. From its humble beginnings of a 48 bed hospital, AMH today includes the only Level II trauma center in Montgomery County, 665 beds, specialty services in oncology, cardiovascular disease, neurosciences, orthopedic and spine treatment and a comprehensive range of services for women and children. Outpatient campuses provide access to diagnostic and treatment services for patients from Montgomery, Bucks and parts of Philadelphia county. 

Control of AMH rests with its Board of Directors which is comprised of independent civic leaders and other prominent members of the community who volunteer their time and talents.  The organization boasts its core value of Patient Safety First and its strong commitment to the communities it serves.

Our efforts are reflected in our many specialty certifications and awards. Abington Memorial Hospital is proud to have been one of the first hospitals in Pennsylvania to achieve Magnet designation, the national recognition of nursing excellence. AMH also was awarded the coveted Magnet prize in 2010. We are pleased to report that AMH has been re-designated as a Magnet hospital. For a complete listing of our awards and certifications, visit the AMH Awards webpage.

Ensuring Access to Care

AMH is guided by its mission of improving the quality of life for all by fostering healing, easing suffering, and promoting wellness in a culture of safety, learning and respect.  As such, the hospital works hard to ensure that all members of the community have access to the care they need.

As a 501©3 tax exempt organization, the Hospital provides medically necessary healthcare services to all individuals in a non-discriminatory manner regardless of race, color, creed, gender, sexual preference, national origin or ability to pay.

Abington maintains a generous financial assistance policy providing a significant amount of services without charge or at amounts less than established rates to patients who are unable to pay for their care. Visit Abington Health’s Financial Assistance Program webpage for more information.

Pennock Emergency Trauma Center

Through its trauma center, AMH ensures access to care for all persons 24 hours per day, seven days per week and 365 days per year. The Hospital maintains an open medical staff, with privileges available to all qualified physicians. 

 

A variety of primary care and specialty clinics and programs are available for those who do not have the financial means to access care through a private physician office. For a complete listing of clinics and programs and their locations, visit the Abington Health Clinics webpage.

During fiscal year 2012, AMH provided $27.4 million in unreimbursed care for uninsured and underinsured members of its community. 

Medical Education

As a teaching hospital, AMH supports five residency programs in family medicine, internal medicine, obstetrics/gynecology, general surgery and dentistry. In addition it provides post graduate medical education in affiliation with several area medical schools. It also operates the Dixon School of Nursing. This year the Dixon School of Nursing celebrates 100 years of providing nursing professionals.

The cost of providing health professions education at Abington Memorial Hospital during FY2012 amounted to $21 million.

Community Health Improvement

In addition to ensuring access to care and treatment, AMH provides programs and services designed to improve the health of the communities it serves. Health education, prevention programs and screenings encourage healthy behaviors and reduce the incidence of disease and illness. 

Blood pressure screenings and heart/stroke, diabetes and falls risk assessments are offered free of charge at a variety of locations throughout the community. Heart healthy cooking, physician lectures, neighborhood walks and a speakers bureau all provide information geared toward healthier living. 

Breast health screenings are available for underserved minorities as well as pap tests for underserved women in the Korean community. Screening programs also are offered for memory, depression and skin cancer. For a full listing of our health education calendar of events, visit the Calendar of Events webpage.

Of special interest to Abington is its geriatric population. The Hospital maintains a geriatric fellowship training program and supports Eldermed, a free senior membership program for people over age 50, and Elderhelp, a free hotline for senior citizens. For more information about these programs, visit the Muller Institute for Senior Health webpage.

The Hospital often partners with other healthcare providers, community agencies or schools to provide programs and events that support our mission of improving the health of the community. These include American Red Cross Blood Drives, Susan G. Komen Race for the Cure, March of Dimes, American Heart Association Heart Walk, Domestic Violence Prevention and many more. 

During FY2012 AMH provided $784,251 in community health improvement and community building activities.

As a testament to our community support, more than 1,000 volunteers from the community contributed 121,485 hours of service to patients and their families at Abington Memorial Hospital.

Abington Memorial Hospital’s Total Community Benefit calculation for FY2012 is $55,150,784.

Community Health Needs Assessment

During 2012 Abington Memorial Hospital completed a comprehensive Community Health Needs Assessment to gauge the health of the communities it serves and to help set the agenda for programs and services in the years to come.

A full copy of the 2012 Needs Assessment is available on the hospital website. Overall, the health of the population served by AMH is good, ranking higher than the Montgomery County and Pennsylvania State populations as a whole.

Certain issues were identified in the assessment, however, and physicians and staff have been working together to develop three year action plans to address the areas of need. Action Plans have been completed to address the following concerns:

  • Education regarding cancer risk factors and screenings
  • Access to behavioral health services
  • Education regarding Activities of Daily Living (ADL’s) for geriatric patients
  • More accessible culturally and linguistically appropriate materials regarding health services
  • Education and services to address cardiac risk factors:  smoking, obesity and hypertension
  • Access to care for the uninsured and underinsured

Implementation of the plans is well underway as Abington works hard to continually improve its programs, health services, outreach and communication to its communities.

For a detailed report of the FY2012 IRS 990 report visit www.guidestar.com

FY2012 Community Health Needs Assessment

Abington Memorial Hospital CHNA